📱 SMS Marketing & Text Messaging Policy (Grasshopper / 10DLC Compliant)
1. Consent & Opt‑In
Customers must explicitly consent before receiving SMS or MMS messages from us. By providing your mobile phone number and selecting to receive text messages, you agree to receive communications from us via text for marketing, promotional, transactional, or informational purposes. You acknowledge that your consent is voluntary and not a condition of purchase.
2. Message Frequency & Data Rates
By opting in, you understand that message and data rates may apply as determined by your mobile carrier. Message frequency may vary based on your interactions and preferences.
3. How We Use Your Information
We use the information you provide to:
Send SMS communications including promotions, updates, appointment reminders, and other business‑related messages;
Respond to inquiries or support requests;
Comply with legal and carrier requirements for SMS messaging; and
Analyze message delivery for quality and improvement.
4. Sharing Your Information
We do not sell or share your mobile information with third parties for their marketing purposes. We may share data with:
SMS gateway or carrier partners necessary to deliver messages,
Service providers that assist in messaging operations,
Legal or regulatory authorities if required.
5. Opt‑Out & STOP Instructions
You may opt out of receiving SMS messages at any time by replying STOP, UNSUBSCRIBE, END, or similar commands. After opting out, you will receive one final confirmation message and no further messages will be sent.
6. HELP & Support
For assistance with SMS messaging, text HELP or contact us at:
(718)569-5568.
7. 10DLC Registration
We comply with U.S. carrier‑mandated SMS registration (10DLC) requirements. If the carrier requires registration of the sending number or brand information for SMS campaigns, we will maintain accurate registration and adhere to industry guidelines.
8. Privacy & Data Protection
Your mobile phone number and SMS data are treated as personal information and handled according to our Privacy Policy. We implement reasonable safeguards to protect your data from unauthorized access or disclosure.